Frequently Asked Questions

1. How can I track my order?

Once your order is shipped, you will receive an email with a tracking number and a link to track your package.

2. What is your return policy?

We offer a 30-day return policy for most items. Products must be in their original packaging and unused condition.

3. How do I contact customer support?

You can use our live chat agent for immediate assistance. If you need to speak with a human agent, simply ask the chat bot to connect you to WhatsApp.

4. Do you offer international shipping?

Yes, we ship to many countries worldwide. Shipping costs and delivery times vary by location.

5. How can I change my shipping address?

Please contact us as soon as possible if you need to change your address. Once an order is processed for shipping, we may not be able to update it.

For any other questions, please use the chat widget on the bottom right of the screen.